Terms and Conditions
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About Us |
| Crown Gift Line is completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at admin@kingdomofarms.com
Our Contact details: Crown Gift Line53 Brentmeade Dr. Jackson, TN 38305 |
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Making A Purchase |
| Making a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to complete the order.
We accept Credit Card and Pay Pal payments. We accept Checks and U. S. Money Orders made payable to Crown Gift Line. We accept Travelers checks. We accept Wire Transfers. Please note there is a $25.00 dollar (bank) charge. Please allow an extra 14 business days for the processing of Personal Checks.Please note: All payments must be made in U.S. dollars. We accept these major credit cards Visa, Mastercard, Discover and American Express. Backordered items will be shipped when they become available. You may send your credit card information via phone, fax, snail mail or over the Internet. Please Note: You must be 18 years old or older to order weapons! |
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Shipping And Handling |
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We are able to ship packages via Fed-Ex, UPS and USPS. |
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Delivery Schedule |
| We will normally send your order to you in 14 business days . International orders are generally received in under 21 days. Shipping Delays: We are not responsible for shipping delays due to acts of God or natural disasters. |
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Back Orders |
| Our items are shipped promptly; however, due to the nature of the special products we offer, we sometimes experience temporary out-of- stock situations or (Back Orders). If this occurs we will send your product as soon as it becomes available. |
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Tax Charges |
| For orders made from within the United States sales tax will be applied to all in state orders. Our business is operated from Tennessee. All other orders are tax free. |
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Credit Card Security |
| All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. |
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Reaching Us |
| If you need to reach us, please email us at sales@crowngiftline.com alternatively, or write to us at 53 Brentmeade Dr Jackson, TN 38305 United States |
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Privacy Policy |
| Kingdom of Arms does not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. Your personal information will NEVER be sold, rented, traded or given away. We respect your privacy. Email addresses we collect are for tracking numbers, contacting you about your order and occasional newsletters. Your Email will also NEVER be sold, rented, traded or given away. |
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Returns Policy |
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Warranties, Returns and Exchanges: If you are not happy for any reason with your (non apparel) purchase from us, simply return it and we will replace, exchange or refund your money (less shipping and handling charges). You may return the merchandise within 30 days of receiving it in its original packaging and condition. Please note: There is a 15% restocking fee on all returns. We can not replace, exchange or refund any custom made orders. Custom made items may not be canceled once construction has begun. If an item is sharpened or engraved, it is not returnable. Shipping and handling fees are non refundable. Returns and Exchanges * Returning Non apparel items: 30 days from receipt (15% restocking fee) * Returning Apparel items (Clothing, Costumes, Footwear): 14 days from receipt (15% restocking fee) * Returning After Due Date: At our discretion we may take items back and issue store credit. Customer is responsible for shipping and handling. * Exchanging all items: 30 days from receipt. Customer is responsible for shipping and handling. You must contact us prior to returning any item for an exchange or refund. We will issue you a RAN (Return Authorization Number). Items received without a Return Authorization Number will not be accepted. Any such items may be returned to the customer at the customer's expense. Items must be returned in the original packaging and condition. The RA Number must be clearly written on the package. Please include a copy of your invoice and an explanation for the reason of the return. After the 30 day return period, Kingdom of Arms reserves the right to accept or deny merchandise returns for store credit. Crown Gift Line will not accept any returns that have been damaged by the customer. Any alterations, use, or damage occurring after the item leaves our facilities will void our liability to accept the return of such item. Any such returns will be sent back to the customer at the customer's expense. Personal items such as underwear, drinking cups / chalices, earrings, hats, wigs and wind instruments cannot be returned. Disclaimer Neither Crown Gift Line or its owners or suppliers accept any responsibility or liability for any loss, damage, or injury resulting from the use of any products sold. Use is at consumer's risk. Liability is limited solely to replacement of faulty merchandise. Knowledge of and adherence to local laws and/or statutes is the responsibility of the consumer. Must be 18 or older to purchase weapons. All prices, designs, materials and colors subject to change without prior notice. All orders must be prepaid. All items subject to availability. Custom orders are non-refundable. Shipping and handling costs are not refundable. We reserve the right to change shipping carriers as necessary. Payment for an order constitutes implied agreement with and adherence to these terms. |